By Rani Yadav-Ranjan | GrayCloudAI, Inc. | Member since 2016
Many companies adopted AI with a straightforward question in mind: Does the system work?
Success was measured through familiar metrics like accuracy, efficiency, and cost savings. But as AI systems begin influencing hiring decisions, pricing, safety monitoring, and customer interactions, a different question is emerging in leadership discussions: If the system makes a decision, who is responsible for it?
In our new article for Forbes, C200 Member Rani Yadav-Ranjan examines the risks organizations are beginning to encounter as AI moves from a productivity tool to something that influences real operational decisions.
The article explores how this shift raises new questions about governance, oversight, and accountability, particularly for leaders operating in regulated industries. It also outlines several questions organizations should consider before relying on AI in decisions that affect people.
C200 is a 501(c)(3) nonprofit organization with a mission to inspire, educate, support, and advance current and future women entrepreneurs and corporate profit-center leaders. The views and opinions expressed in this article are those of the individuals quoted or featured and do not necessarily reflect the views, policies, or positions of C200.